Trip does not show up in Settlement

Title: Troubleshooting: Trip Not Showing Up in Settlement

Introduction: In the realm of transportation management, a crucial aspect is ensuring that trips are accurately reflected in settlements. When a trip fails to appear in the settlement, it can be a source of concern. In this guide, we will explore the most common reasons behind this issue and provide practical troubleshooting steps to resolve it professionally.

Reason 1: Inactive Driver or Truck Contract 
Solution: 
Check if the Driver or Truck contract is set to the "Running" stage. If the contract isn't active, it might prevent the trip from being included in settlements.

Reason 2: Contract Alignment 
Solution: 
Ensure that the appropriate contract is correctly associated with the trip. Check the "Driver Contract" or "Vehicle Contract" fields in the trip details and confirm that they match the driver or truck contract.

Reason 3: Date Mismatch 
Solution: 
Verify the dates associated with both the trip and the settlement. It's essential that they align correctly to ensure the trip's inclusion in the settlement.

Reason 4: Driver or Truck Mismatch 
Solution: 
Double-check that the correct driver or truck is assigned to the trip. Accurate assignment is crucial for the trip to be processed in the settlement.

Reason 5: Trip Stage 
Solution: 
Ensure that the trip has progressed to the "Delivered" stage. Trips in earlier stages, such as "Planned," "Pending," or "Cancelled," may not appear in the settlement.

Conclusion: Addressing the issue of a trip not showing up in a settlement is crucial for maintaining an efficient and accurate transportation management system. By following these troubleshooting steps, you can pinpoint the root cause and take the necessary actions to resolve the problem professionally.

If you encounter persistent issues or require further assistance, do not hesitate to contact your TMS administrator.