Chat Functionality in Helix

The Chat functionality in Helix provides a versatile and real-time communication tool, fostering collaboration and quick information exchange among users within the platform. Let's explore the specific features and capabilities of the Chat module:

1. Accessing the Chat Module:

   • Users can access the Chat module by clicking on the Chat icon, typically located in the top-right corner of the interface. This opens the Chat sidebar, displaying a list of recent conversations and contacts.
     
     
     
     

2. Individual and Group Chats:

   • Users can engage in one-on-one conversations with specific colleagues or participate in group chats, allowing for efficient communication within project teams, departments, or any defined groups.
     
     
     

3. Contact List:

   • The Chat sidebar includes a contact list, providing an overview of online and offline users. Users can easily identify and initiate conversations with available colleagues.
     
     
     

4. Status Indicators:

   • The Chat module displays status indicators, such as online, offline, or away, providing visibility into the availability of team members. This helps users gauge the best time to initiate conversations.
     
     
     

5. Real-Time Messaging:

   • Chat inHelix facilitates real-time messaging, allowing users to send and receive messages instantly. The chat interface supports text-based communication, ensuring quick and effective exchanges.
     
     

6. File Sharing:

   • Users can share files directly within the chat interface. This feature streamlines collaboration by allowing team members to exchange documents, images, or other files seamlessly.
     
     
     

7. Notification Preferences:

   • Users can customize their notification preferences for chat messages. This includes options for receiving notifications for all messages, mentions, or specific keywords, helping users stay informed without being overwhelmed.
     
     

8. Search and Filter Conversations:

   • The Chat module includes search and filtering capabilities, enabling users to find specific conversations or messages quickly. This is particularly useful in scenarios where users need to reference past discussions.
     
     
     

9. Integration with Other Modules:

   • Depending on the configuration, the Chat module may integrate with other modules. For example, users might receive notifications related to specific records or events, directly linking them to relevant discussions.
     
     

10. Presence Information:

    • Users can see the presence information of their contacts, indicating whether they are currently online, offline, or away. This visibility assists in determining the most suitable time for initiating communication.
      
      
      

11. Unread Message Indicator:

    • Unread message indicators help users identify conversations that contain new or unread messages. This ensures that important messages do not go unnoticed.
      
      
      

12. Chat History:

    • The Chat module typically maintains a chat history, allowing users to review past conversations. This feature is valuable for referencing discussions, retrieving information, or reviewing decisions made during conversations.
      
      
      

13. Notification Badge:

    • The Chat icon may display a notification badge to alert users to the presence of new messages or updates. This visual cue encourages users to check and respond to messages promptly.
      
      
      

14. Quick Actions:

    • Users can perform quick actions within the Chat module, such as initiating new conversations, responding to messages, or accessing additional features directly from the chat interface.
      
      
      

15. Minimized and Expanded Views:

    • The Chat sidebar can be minimized or expanded based on user preference. This flexibility allows users to manage their workspace efficiently, especially when multitasking or focusing on specific modules.