How to Cancel Invoice and send/set to Paid again?
When we have an invoice in Open Stage
It means we have sent invoice to the Broker and did not Register payment yet.
In this case if you have to change amount you have to do the following:
1. Click Cancel button (Invoice will stand into Cancel stage)
2. Click Reset to Draft button (Invoice will stand into Draft stage) so now you can change amount and send invoice again.
When we have Invoice in Paid stage
First you click Cancel button
Than click Reset to Draft
We click Validate button to validate the Invoice
Than we will see message about Outstanding payments
Next we go to Accounting > Journal Entries > find these posted Outstanding Payments
Next, Open payment and click Reverse Entry
Next you can create Reversed Etries Journal
And click Reverse Moves
After that Outstanding Payment that you reverted will not be showen in your Invoice. Refresh Invoice to check.
9. Also we have to unpost Payments, so go to Customers > Payments
Open one of the payments and click Cancel
Now payment is not posted anymore.