How to Cancel Invoice and send/set to Paid again?

When we have an invoice in Open Stage

It means we have sent invoice to the Broker and did not Register payment yet.


In this case if you have to change amount you have to do the following:
1. Click Cancel button (Invoice will stand into Cancel stage)


2. Click Reset to Draft button (Invoice will stand into Draft stage) so now you can change amount and send invoice again.

 

 

When we have Invoice in Paid stage

 

  1. First you click Cancel button

     

  2. Than click Reset to Draft

     

  3. We click Validate button to validate the Invoice

     

  4. Than we will see message about Outstanding payments

     

  5. Next we go to Accounting > Journal Entries > find these posted Outstanding Payments

     

  6. Next, Open payment and click Reverse Entry

     

  7. Next you can create Reversed Etries Journal

     

  8. And click Reverse Moves

After that Outstanding Payment that you reverted will not be showen in your Invoice. Refresh Invoice to check.

9. Also we have to unpost Payments, so go to Customers > Payments

Open one of the payments and click Cancel


Now payment is not posted anymore.